FREQUENTLY ASKED QUESTIONS - LOANS

We want to make getting your loan as simple and straightforward as possible. So if there is any question you need answered, just look below or click on our HELP button for assistance from one of our staff.

Q : How much can I borrow?

A : We can arrange loans for any amount usually between £1000 and £100000 with repayment from 3 to 25 years. The amount you can borrow depends on a number of factors - whether you can afford the repayments, have sufficient equity or collateral available, and if any credit search combined with your information produces a credit score acceptable to the lender. But you must be a home owner or mortgage payer.

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Q : How quickly can I get my loan?

A : Faster than you would imagine. We will give you an immediate decision and our aim is to have all loans completed within (4 weeks). Of course it can occaisionally take longer, but it can also be quicker. You can help us make this happen.

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Q : How do I apply for my loan?

A : Call us FREE on or fill in the application form (click here). Choose whichever suits you best - either way it couldn't be easier!

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Q : What will my loan cost me?

A : That depends on how much you wish to borrow and over what period you wish to repay. Your personal loan processor will tailor your loan with you to ensure your monthly payments suit your budget. We encourage people to borrow only what they can comfortably afford to repay.

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Q : What will it cost me to apply for my loan?

A : There are no charges for applying for a loan and no upfront arrangement fees. Any valuation costs are also covered.

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Q : Will you contact my employer?

A : We will never contact your employer without your consent. If you have payslips and/or a P60 this will certainly not be necessary. If you do not have pay slips we may ask your permission to obtain a brief reference from your employer, simply to confirm details of your salary, position and length of employment.

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Q : Can I apply if I am self employed with no accounts?

A : Yes . We can even arrange a loan if you have only been self employed for a short period of time.

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Q : Can I get a loan if I have a bad credit rating

A : Yes you can. Having a bad credit rating does not prevent you from getting a loan. You might be considering clearing some or all of any credit balances you may have in order to reduce expensive monthly bills with a more affordable loan payment. The majority of our customers do preciselythat.

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Q : Can I get a loan if I have had County Court Judgements, Bankruptcy, IVA or Mortgage, rent or loan arrears.

A : YES you can. Having CCJs does not prevent you from obtaining a loan. You may also wish to consider clearing all or some of your CCJs with part or all of your loan. - the choice is yours. It is not a condition of your loan that you have to clear any CCJs either before or after you take out the loan.

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Q : Can I fix my loan interest rate?

A : YES you can. Many of our loans offer a five year fixed rate period at the start of the loan term. We will tell you whether you can take a fixed rate on certain plans, then you choose whether it suits your needs. The choice is entirely yours.

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Q : What happens if I am unable to to make my monthly payment?

A : First and for most you should notify your lender of your situation. They would much prefer to know beforehand. If you have Payment Protection Insurance you should check whether you are covered. These valuable policies usually cover unemployment, sickness and accident. Your lender will help to explain the terms of your cover to you as well as doing everything possible to help you to bring your account back into order.

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Q : Why cover my monthly payments with Payment Protection Insurance?

A : Quite simply for peace of mind. Payment protection insurance (PPI) is insurance that pays out a sum of money to help protect you from the financial impact of losing your income if you suffer from an accident or illness or you lose your job. Often this involves the insurance company paying your monthly repayments (or a percentage of them) on your behalf for a fixed period of time.

PPI is optional. You should not be refused a mortgage if you decide not to buy it.

PPI can provide valuable cover against unexpected changes to your financial circumstances but, as with most insurance policies, exclusions and limitations may apply.

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Q : Is my loan application confidential?

A : Yes it is. We take pride in our high standards of confidentiality. We are registered under the Data Protection Act (DPA) and adhere strictly to confidentially guidelines and Data Protection Register code.

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Think carefully before securing other debts against your home. Consolidating debts in to one loan may cost more in the long term. Your home may be repossessed if you do not keep up repayments on your mortgage. The overall cost for comparison is 4.3% APR typical for mortgages and 18.1% typical for secured loans*. The actual rate available will depend on your circumstances. Ask for a personalised illustration. A broker fee is charged but only on completion and is typically £1,000 to £3,000. * Secured loans are not regulated by the Financial Services Authority